FAQ

How does the CozyDip mug work?

Place a tea light in the opening at the base and light it. Add chopped chocolate to the top of the mug, give it a few minutes to melt, stir, and dip away with the included fork.

What can I melt and dip?

Chocolate, caramel, or even cheese. Dip strawberries, bananas, marshmallows, pretzels, cookies, or bread... whatever you're craving.

What's included?

Each set comes with 1 ceramic fondue mug, 1 fondue fork, and 4 tea light candles, so you can start dipping right away. Any standard tea light fits when you need more.

What is it made of?

Sturdy, food-grade ceramic that heats evenly, resists cracking, and has a smooth glaze that's easy to clean.

Which colors are available?

Holiday Red, Snow White, and Cocoa Brown.

Do you offer bundle deals?

Yes! 1 mug for $22.99, 2 mugs for $37.99 (save 17%), or 4 mugs for $67.99 (save 26%). Perfect for gifting.

Will it arrive before Christmas?

We recommend ordering early in the season. Estimated delivery times are shown at checkout, and you'll get a tracking number as soon as your order ships.

Is it safe to use?

Always place the mug on a heat-safe, stable surface, keep it away from children and pets, and never leave a lit candle unattended. The mug gets warm while in use, so hold it by the handle.

How do I clean it?

Let the mug cool completely, remove the tea light, and hand wash with warm, soapy water.

What if there's a problem with my order?

Just email us at cozydip.co@gmail.com and we'll make it right.